Student Grievance

Grievance Procedures

EVCC encourages students to resolve grievances informally when possible. Students should report grievances to their program dean, who will work informally with the student to resolve the complaint. If the complaint cannot be resolved informally the student may file a formal complaint, which must be submitted to the program dean and copied to the Academic Review Committee at the address below. Any necessary documentation must accompany the written complaint. Students will not be subject to unfair action or treatment as the result of the initiation of a complaint.

In the event that a satisfactory resolution cannot be found with the program dean, the Academic Review Committee will take up the matter. The ARC shall endeavor to reach a resolution acceptable to both the student and the school’s administration.

Students may appeal the committee’s findings in writing to the Dean of Eastern Virginia Career College at the address below. The Dean of EVCC may rule in favor of the student or the committee, or return the committee’s findings for additional review.

Eastern Virginia Career College
10304 Spotsylvania Avenue, Suite 400
Fredericksburg, VA 22408
(540) 373-2200     Fax: (540) 373-4465

 In the event that no satisfactory resolution can be found between the parties, or in the event that student grievances arising from online courses or programs cannot be resolved through existing institutional EVCC policies and procedures, students may submit a formal written complaint to:

State Council of Higher Education for Virginia
Private and Out-of-State Postsecondary
       Education Unit
101 N. 14th Street, 10th Floor
James Monroe Building
Richmond, VA 23219
(804) 225-2600     Fax: (804) 225-2604

Executive Director
Council on Occupational Education
Building 300, Suite 325
7840 Roswell Road,
Atlanta, GA 30350
(800) 917-2081 Toll Free
(770) 396-3898     Fax: (770) 396-3790

 Grievance procedures regarding the Occupational Therapy Assistant program should follow all of the steps outlined above. In the event that no satisfactory resolution can be found between the parties, then all materials may be submitted in writing to:

ACOTE Chairperson
c/o the AOTA Accreditation Department
4720 Montgomery Lane, Suite 200
Bethesda, MD 20814-3425
(301) 652-6611     Fax: (301) 652-7711

 

Submit a Grievance

First Name (required)

Last Name (required)

Phone Number (required)

Email (required)

Street Address (required)

Address Line 2

City (required)

State / Province / Region (required)

Zip / Postal Code (required)

I Certify that all the following are true:

1) I am a current or former student at Eastern Virginia Career College.
2) I have exhausted all internal complaint or grievance options without acceptable outcome.
3) The issue, dispute, or incident involves a distance education program offered by EVCC and occurred within two (2) calendar years from the date of the alleged violation(s).

 Yes No

Indicate the approximate date and/or timeframe of the the incident(s) or actions that led to this complaint (required)

Do one or more of the allegations listed below relate to the complaint?

1) The institution's distance education program does not meet the state authorization requirements indicated in Section 3 (Institutions and Participation) of the SARA Policy and Standards (http://nc-sara.org/files/docs/NC-SARA_Policies_Standards.pdf).
 Yes No
2) The institution violated Section 4 (Consumer Protection) of the SARA Policy and Standards (http://nc-sara.org/files/docs/NC-SARA_Policies_Standards.pdf).
 Yes No
3) The institution's distance education program does not meet any other standards established by the institution's accrediting agency (http://www.council.org/).
 Yes No

Approximate Date complaint was filed with EVCC (required)

Name of person at EVCC who handled the complaint (if known)

Email Address of person at EVCC who handled the complaint (if known)

Status of complaint (required)

 In Progress Unresolved

Details of complaint (required)

Please provide a specific statement/summary of your complaint.

Resolution (required)

What resolution or outcome are you seeking in the filing of this complaint?

All factors below must be affirmed (by clicking the Yes buttons) for this complaint to be considered: (required)

STUDENT: I am a current or former student of Eastern Virginia Career College.
 Yes No
RELEASE OF RECORDS: I hereby give written consent and authorization to EVCC and its agents to disclose any relevant educational records or information to the reviewing panels to process this complaint, including educational records or information that is protected under federal or state privacy laws.
 Yes No
ACCURACY OF DETAILS: All information provided herein is complete, true, and correct to the best of my knowledge and belief.
 Yes No
COOPERATION: Upon request, I will provide additional information and supporting documentation to assist in the review and processing of this complaint.
 Yes No

Submit the Form to EVCC by Clicking the Button Below

Successful submission of complaint form will generate an email response to the email address that you entered above.